Here's the brutal truth: nearly all HVAC failures happen because someone skipped a step. Failed to calculate the load properly. Used incorrect equipment. Got wrong the insulation needs. We have fixed hundreds of these messes. And every time, we record another insight. Like in 2017, when we decided on adding smart thermostats to each system. Why? Because Sarah, our lead tech, got frustrated of watching homeowners waste money on poor temperature control. Now clients save hundreds yearly. https://qbkyl.mssg.me/